Resources & Support
At The Trinity Integrative Holistic Medicine & Counseling Services, we are committed to supporting our clients both inside and outside of therapy.
This resource center provides important information regarding consumer rights, records requests, crisis support, professional licensing concerns, emergency resources, and additional community services that may be helpful during difficult times.
While many concerns can often be resolved through direct communication, we believe clients should have access to information, resources, and support whenever they need it.
Consumer Rights
We welcome constructive feedback and encourage clients to communicate concerns directly with our practice whenever possible.
Our goal is to address concerns respectfully, professionally, and collaboratively whenever possible.
If you believe you have been the victim of fraudulent business practices in the State of Texas, you may contact the Texas Attorney General's Office.
If you believe a clinician has violated professional ethics, licensing regulations, or scope of practice requirements, you may contact the Texas Behavioral Health Executive Council (BHEC).
The Trinity maintains client records in accordance with Texas law and professional standards.
Under the No Surprises Act, healthcare providers are required to provide Good Faith Estimates for self-pay clients.
A Good Faith Estimate explains the anticipated costs of services and treatment.
If you intend to receive services without using insurance, please notify your provider and a Good Faith Estimate can be provided upon request.
Crisis Support
If you are experiencing a mental health emergency, call 911 or go to the nearest emergency room immediately.
If you are experiencing suicidal thoughts, emotional distress, or a mental health crisis:
If you are unsure where to start, contact The Trinity Integrative Holistic Medicine & Counseling Services and we will do our best to help connect you with appropriate resources.
Disclaimer
The resources on this page are provided for informational purposes only and are not a substitute for emergency services, legal advice, medical care, or crisis intervention. If you are experiencing an emergency, call 911 immediately.
